PAGES SCANNED THIS YEAR

A leader in image capture and recognition, Scan-Optics provides integrated solutions to document management challenges.

Looking for Access Services
The Best Choice for Repair and Support of Your
Document Imaging Equipment

AccessAbility and Expertise.
Customers Always Come First.

Access Services is Scan-Optics' service and maintenance division, and we're the only ones to offer AccessAbility.

Your document processing environment may be a conglomeration of scanner types, mail inserters/openers, folders, sealers, cutters, printers, plotters and much more. With this myriad of equipment from multiple vendors, merely keeping track of which company to call when service or support is needed in an exercise in logistics.

Consider Our Solution

Experience and Expertise.  A mainstay in the document processing industry since 1969, Access Services offers innovative hardware and software solutions supported by the best customer service available. We understand your business and operational needs, both technical and non-technical. Most importantly, we know the service business and it is now possible for you to receive the same trusted and reliable level of service for a variety of complex peripheral equipment.  

Trusted By Leading Manufacturers.    Industry leading, experienced and highly trained technicians are simply a phone call away. We have established relationships with recognized equipment manufacturers to bring our vast experience and expertly trained service professionals to a variety of equipment -- regardless of who manufactured it.  

Single-Source Provider.  Consolidating your equipment’s service under our Access Services program will save your company both time and money, as well as protect your equipment seven days a week, 24 hours a day. Backed by a team of service professionals strategically located around North America, we can guarantee an average response time of four hours, depending on your service program. Each of our service professionals carries an assortment of parts, often allowing them to quickly diagnose and repair or perform preventative maintenance on your equipment with little impact on your operation. We can do it all – installation, preventive maintenance and repair – so your downtime is minimal.

Comprehensive Service. Installation, regular maintenance, repair — our experienced technicians do it all:

  • On-site annual service contracts
  • Time and materials based service calls
  • Depot repair at our location 
  • Advanced exchange of small machines 
  • Installation and relocation of equipment 
  • Operator training
  • Manufacturer’s warranty service
  • Consumable parts sales 

Click to find out more about Access Services' scanner maintenance and repair, or call (800) 745-6001.

Multi-Vendor Support